According to an IDC report, companies that adopt managed IT services can reduce their operating costs by an average of 25% to 45%.
In a world where technology is advancing at a rapid pace, companies are constantly challenged to keep their IT operations up to date, secure and efficient. In this case, managed technology and process services play a key role in keeping companies up and running.
Why are managed services essential for accelerating your digital adoption?
Imagine freeing your IT team from routine maintenance and support tasks so that they can focus on strategic projects that drive business growth.
Ricoh Workplace Managed Services
As an extended arm, Ricoh provide technology and process management services to free companies from technical concerns, allowing the technology and innovation department to focus on more strategic digital transformation actions, rather than time-consuming operational and repetitive tasks.
Ricoh takes care of keeping your business operational on a day-to-day technology and process level, while you focus on growing your business to maintain profitability.
On-site managed services (Staffing)
A team of certified specialists dedicated to providing technical support on your premises, through services such as:
- Deploying your devices
- Professional consulting services
- Support from a certified technical engineer
- On-site operator
- Process assistance
- Specialized resources through outsourcing
- On-site work
Remote managed services
A team of experts available remotely to help with incidents related to your devices or software, offering assistance to users via:
- Contact Center
- Remote user support
- Remote incident resolution
- Device monitoring
- Application development
Learn about its benefits!
- Reduce costs by outsourcing IT management to experts to optimize resources and reduce expenses, converting your CAPEX into OPEX in a convenient monthly subscription model.
- Increases efficiency by ensuring proactive and expert management of the IT infrastructure, minimizing interruptions and optimizing performance.
- Access to the latest technologies, keeping your devices at the forefront of innovation, providing access to the latest technologies to reduce the gap in information security.
- Personalized support with a certified and dedicated team to provide technical and process support whenever, wherever and however your company needs it.
Get to know all the features about Ricoh Device As A Service
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