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Terms of Use

Terms of Use


Last Revised: March 9, 2017

Welcome to the Ricoh USA Inc. ("Ricoh") web site. Through its network of web sites (collectively, the "Site"), Ricoh provides you with access to a variety of resources, product information and services (collectively "Services"). These Services, including any updates, enhancements, new features, and/or the addition of any new web sites of Ricoh and its affiliates, as well as your access to or interactions with the Site, are subject to these "Terms of Use".

These Terms of Use constitute a legally binding agreement made by and between Ricoh and you, whether personally or on behalf of an entity ("you"), so please read them carefully.

BY CLICKING ACCESSING OR USING ANY PART OF THE SITE, YOU AGREE THAT YOU ARE OVER EIGHTEEN YEARS OLD (OR THAT YOU OTHERWISE HAVE THE PERMISSION OF A PARENT OR GUARDIAN TO USE THE SITE), AND THAT YOU HAVE READ, UNDERSTAND AND AGREE TO BE BOUND BY THESE TERMS OF USE. IF YOU DO NOT AGREE, DO NOT ACCESS OR USE THE SITE.

INTERNET TECHNOLOGY AND THE APPLICABLE LAWS, RULES AND REGULATIONS GOVERNING ITS USE CHANGE FREQUENTLY. ACCORDINGLY, RICOH RESERVES THE RIGHT TO MAKE CHANGES TO THIS AGREEMENT AT ANY TIME. YOUR CONTINUED USE OF THE SITE CONSTITUTES ASSENT TO ANY CHANGED OR NEW PROVISIONS TO THE TERMS OF USE THAT MAY BE POSTED ON THE SITE.

Privacy Policy

Ricoh may collect certain information about you and your use of this Site in accordance with our Privacy Policy, which is available here: Privacy Policy. You consent to all actions taken by us with respect to your information in accordance with our Privacy Policy.

Terms of Sale

If you purchase or lease goods or services from Ricoh or its affiliates through this Site (including purchases made through MyRicoh.com), your purchase or lease will be governed by our Terms of Sale, which are available here: Terms of Sale. Prices, availability and terms or quotes displayed on this Site may change without notice prior to completion of your transaction. Prices and quotes displayed on this Site are only available to residents of the United States, and are displayed in US dollars. The prices and quotes displayed on this Site apply only to purchases or leases made directly from Ricoh. Prices and availability from resellers, dealers and distributors may vary.

Registration on this Site

If you chose to register on this Site, you must complete the registration process by providing us with current, complete and accurate information as prompted by the applicable registration form. You also will choose a password and a user name. You are entirely responsible for maintaining the confidentiality of your password and other account information. Furthermore, you are entirely responsible for any and all activities that occur under your account. You agree to notify Ricoh immediately if your account information is lost or stolen, if there is any unauthorized use of your account, or any other breach of security. Ricoh will not be liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge. However, you could be held liable for losses incurred by Ricoh or another party due to someone else using your account or password. You may not use anyone else's account at any time, without the permission of the account holder.

Limitation of Use

The design, features, functionality and materials contained on the Site are the property of Ricoh and/or its licensors, and are protected by U.S. copyright laws, and other applicable laws and treaty provisions of countries throughout the world. Except as necessary for your own internal, non-public, temporary use of the Site in accordance with these Terms of Use, you may not copy or reproduce or create derivative works based on all or any portion of this Site without first obtaining Ricoh’s consent, which may be withheld in Ricoh’s sole and absolute direction. Subject to the foregoing, requests to quote or excerpt information contained on this Site should be directed to the Site administrator (webmaster@ricoh-usa.com). Under no circumstances may you (a) use this Site for any unethical or immoral purpose, or in any manner that violates applicable law; (b) use or exploit this Site for any purpose that is competitive or detrimental to Ricoh, its affiliates, their business or any of their customers; (c) alter, modify or delete the Site or any element of the Site; (d) take any action that could potentially damage the Site or the property of Ricoh or its licensors, or interfere with the normal operation of this Site (including but not limited to introducing any virus, worm, trojan or other malicious program or participating in any denial of service attack); (e) take any action that damages other Site users or interferes with their use and enjoyment of the Site; (f) use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars, or intelligent agents) to navigate or search this Site other than the search engine and search agents available from Ricoh on this Site and other generally available third party web browsers; or (g) attempt to gain improper access to the Site.

Your use of this Site shall NOT be interpreted as a grant, license, assignment or other transfer of Ricoh's and / or any third party patent, utility model, trademark, trade name, service mark, copyright, design, trade secret or any other intellectual property right by Ricoh or the third parties, even if you are using materials on Site in accordance with these Terms of Use, and Ricoh retains all, right title and interest in all of its intellectual property at all times.

Ricoh may change and / or alter the contents of the Site, or may suspend or discontinue the Services provided through the Site at any time without any prior notice. NEITHER RICOH NOR ANY OF ITS AFFILIATES SHALL BE LIABLE FOR ANY DAMAGES ARISING OUT OF ANY ALTERATION OR CHANGE OF THE CONTENTS OR INABILITY TO USE THE SITE.

Submission of User Content

Except where expressly requested by Ricoh in conjunction with your access to certain Services, Ricoh neither requests nor requires confidential or proprietary information (including any information that identifies you personally) from you in conjunction with your use of the Site. Any such information that you provide (including User-Generated Content, as described below) shall not be afforded confidential treatment. Ricoh shall not be obligated to examine, evaluate, and adopt such information or material.

By posting, storing or transmitting any content on or to any Ricoh web site (“User-Generated Content”) you hereby (a) acknowledge that you are the exclusive owner of the content and have all rights or permissions necessary to do so, and (b) grant Ricoh a perpetual, worldwide, non-exclusive, royalty-free, unrestricted, transferable, irrevocable license to use, reproduce, display, perform, create derivative works from, modify, transmit, sublicense and distribute and/or have distributed User-Generated Content in any form, in all media now known or hereinafter created, anywhere in the world, whether public or private. You also agree that Ricoh is free to use any ideas, concepts, know-how or techniques in the User-Generated Content that you post or transmit to Ricoh for any purpose. Therefore, Ricoh shall not be responsible for any loss, expense or damage including, but not limited to, payment of compensation, in connection with Ricoh's use of User-Generated Content, or adoption of the information or material identical or similar to User-Generated Content.

User-Generated Content Standards

Without limiting the foregoing, User-Generated Content must not: (a) contain any material that is illegal, defamatory, obscene, indecent, abusive, offensive, harassing, libelous, violent, hateful, inflammatory or otherwise objectionable; (b) contain or promote sexually explicit or pornographic material, violence or discrimination based on race, sex, religion, nationality, disability, sexual orientation or age; (c) otherwise violate these Terms of Use; (d) promote illegal activity; (e) misrepresent your identity or objectives in posting the User-Generated Content; (f) involve or promote commercial activity; or (g) convey the impression that it emanates or is endorsed by Ricoh if that is not the case.

You are solely responsible for your interactions and any content you post on the Site. Ricoh will not be liable to you or any third party for any damage or harm resulting from any of your content or your interactions on the Site. Ricoh reserves the right, but has no obligation, to monitor interactions between you and others using the Site and to take any other action to restrict access to or the availability of any material that Ricoh or another user may consider to be inappropriate or objectionable.

Software License Agreement

All software that is made available on the Site is the copyrighted work of the respective owner(s) and is protected by copyright laws and other applicable laws and treaty provisions for each country throughout the world. Use of this software is subject to the terms and conditions of each end-user license agreement between the owner of such software and end-user thereof, copyright laws and other applicable laws and treaty provisions for each country throughout the world.

Any software which you download from the Site is governed in accordance with (i) the license terms accompanying the respective EULA or file or (ii) if no license terms accompany the file, the terms of the license agreement which accompanied the original product licensed by you which you are updating.

Third Party Web Sites, Content, Products and Services

This Site provides links to third party web sites, and access to content, products and services from third parties, including users, advertisers, affiliates and sponsors of the Site (collectively, “Linked Sites”). You expressly agree that Ricoh is not responsible for the availability of, and content provided on, third party web sites including Linked Sites. You should refer to the policies posted by Linked Sites regarding privacy and other topics before you use them.

Nothing contained in this Site shall be interpreted as a recommendation and/or endorsement by Ricoh of the contents of the Linked Sites and any products and/or services appearing on and / or provided through such Linked Sites. Nothing contained herein shall be deemed to constitute a partnership or the like between the operators of the Linked Sites and Ricoh.

YOU AGREE THAT RICOH IS NOT RESPONSIBLE FOR THIRD PARTY CONTENT ACCESSIBLE THROUGH THE SITE OR ANY LINKED SITES, INCLUDING OPINIONS, ADVICE, STATEMENTS AND ADVERTISEMENTS, AND UNDERSTAND THAT YOU BEAR ALL RISKS ASSOCIATED WITH THE USE OF SUCH CONTENT.

If you choose to purchase any products or services from a third party, your relationship is directly with the third party. YOU AGREE THAT RICOH IS NOT RESPONSIBLE FOR: (a) THE QUALITY OF THIRD PARTY PRODUCTS OR SERVICES; and (b) FULFILLING ANY OF THE TERMS OF YOUR AGREEMENT WITH THE SELLER, INCLUDING DELIVERY OF PRODUCTS OR SERVICES AND WARRANTY OBLIGATIONS RELATED TO PURCHASED PRODUCTS OR SERVICES. YOU AGREE THAT RICOH IS NOT RESPONSIBLE FOR ANY LOSS OR DAMAGE OF ANY SORT THAT YOU MAY INCUR FROM DEALING WITH A THIRD PARTY.

Site Security

Ricoh uses reasonably available technology and reasonable security procedures to maintain the security of the Site; however, you acknowledge that no provider can absolutely prevent interception of data or guarantee the security of information maintained on computers and on the internet.

Disclaimers; Limitation of Liability

Although Ricoh has attempted to provide accurate information on the Site, Ricoh assumes no responsibility for the accuracy of the information. Ricoh may change the Services, programs or products mentioned at any time without notice. Mention of non-Ricoh products or services is for informational purposes only and constitutes neither an endorsement nor a recommendation. ALL INFORMATION PROVIDED ON THIS SITE IS PROVIDED "AS IS". NEITHER RICOH NOR ANY OF ITS AFFILIATES MAKE ANY REPRESENTATION OR WARRANTY, EITHER EXPRESSED OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OR REPRESENTATIONS WITH RESPECT TO THE ACCURACY, RELIABILITY, COMPLETENESS, FITNESS FOR PARTICULAR PURPOSE, NON-INFRINGEMENT OF THIRD PARTIES RIGHTS AND/OR SAFETY AS TO THE SITE, OR AS TO ANY ELEMENT OF THE SITE, OR AS TO ANY OF THE SERVICES PROVIDED ON THE SITE, AND ANY REPRESENTATIONS AND WARRANTIES RELATING THERETO ARE EXPRESSLY DISCLAIMED. RICOH AND ITS SUPPLIERS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, WHETHER ARISING IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR REVENUES, COSTS OF REPLACEMENT GOODS, OR LOSS OR DAMAGE TO DATA, ARISING OUT OF THE USE OR INABILITY TO USE THIS SITE, EVEN IF RICOH OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Disclosure: Forward-Looking Statements

Some of the information on this Site may contain projections or other forward-looking statements regarding future events or the future financial performance of the Company. Ricoh cautions you that these statements are only predictions and that actual events or results may materially differ. Please refer you to Ricoh Company Limited Web site (ricoh.co.jp) for further information.

Geographic Restrictions

RICOH CONTROLS THIS SITE FROM ITS OFFICES WITHIN THE UNITED STATES OF AMERICA. RICOH MAKES NO REPRESENTATION THAT THE SITE OR THE CONTENTS OF THE SITE ARE APPROPRIATE OR AVAILABLE FOR USE IN COUNTRIES OUTSIDE OF THE UNITED STATES OF AMERICA. YOU ARE SOLELY RESPONSIBLE FOR DETERMINING WHETHER YOU LIVE IN A REGION WHERE YOUR ACCESS TO AND INTERACTION WITH THE SITE IS ILLEGAL OR RESTRICTED, AND FOR COMPLYING WITH ALL RELATED LAWS.

Web Browser Support

For the most optimized experience, it is recommended that visitors view the Site with one of the following browsers. Listed is the minimum version of each browser supported:

  • Internet Explorer 11 or above
  • Edge 14 or above
  • Mozilla Firefox 50 or above
  • Safari 10 (Mac) or above
  • Chrome 55 or above

Other popular browsers and versions (including mobile devices) are also regularly tested by Ricoh and, wherever possible, efforts have been made to ensure that key content and functionality are accessible. If your browser is not supported, you should still be able to access the Site but may encounter some display problems.


Termination; Investigation

Ricoh will have the right in its sole discretion, for any reason or no reason at all, without notice or liability to you or any third party, to terminate your access to the Site, with or without cause. Such reasons may include, without limitation: your breach of any part of these Terms of Use; our violation of the rights of any third party; and financial reasons. Further, if Ricoh suspects that you have utilized this Site in any manner or in conjunction with any activity that is illegal or violates the rights of any third party, Ricoh reserves the right to provide information about you and your use and related actions to governmental authorities or the applicable third party.

Integration; Severability

These Terms of Use contain the entire understanding between you and Ricoh with respect to the Site, and supersedes all prior and contemporaneous agreements and understandings between you and Ricoh regarding its subject matter. In the event that any portions of these Terms of Use are found invalid or unenforceable by a court of competent jurisdiction, the offending portion shall be deemed severed, and the remainder of these Terms of Use shall remain in full force and effect.

Dispute Resolution; Choice of Law; Venue; Class Action Waiver

YOU MUST READ THIS SECTION CAREFULLY AS IT LIMITS YOUR LEGAL RIGHTS AGAINST US.

ALL DISPUTES ARISING OUT OF THESE TERMS OF USE AND YOUR USE OF THE SITE WILL BE GOVERNED BY THE LAWS OF THE STATE OF PENNSYLVANIA WITHOUT REGARD TO ITS CONFLICT OF LAW RULES. ANY ACTION ARISING OUT OF OR RELATED TO THESE TERMS OF USE AND/OR YOUR USE OF THE SITE WILL BE LITIGATED IN EITHER THE DISTRICT COURT FOR THE EASTERN DISTRICT OF PENNSYLVANIA IN PHILADELPHIA, PA, OR THE APPROPRIATE STATE COURT SITTING IN CHESTER COUNTY, PA, AS APPLICABLE. FOR YOURSELF AND ON BEHALF OF YOUR SUCCESSORS AND ASSIGNS, YOU IRREVOCABLY CONSENT TO THE JURISDICTION OF SAID COURTS AND WAIVE ANY LEGAL OR EQUITABLE RIGHT OR DEFENSE THAT WOULD PRECLUDE YOU FROM APPEARING IN SAID FORUM. YOU FURTHER AGREE THAT YOU WILL BRING ANY CLAIM ON AN INDIVIDUAL BASIS, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS PROCEEDING.