Ricoh LATAM, with over 85 years of experience, is a leader in Printing Managed Services (MPS), helping companies create exceptional workplace experiences without interruptions.
The work environment has changed dramatically, and maintaining business operations remains a priority. Printing and capturing information via scanning devices are still essential, especially in hybrid work environments that combine office and remote work. However, managing multifunctional devices, printers, copiers, supplies, and maintenance internally presents several challenges for IT departments, such as:
- High Hidden Costs and Low Efficiency: Lack of visibility into multifunction device usage can lead to high printing costs and low efficiency.
- Insufficient Maintenance: Lack of adequate maintenance and constant updates can affect the performance and longevity of the equipment.
- Limitations in Hybrid Environments: Limited access to printing from any device can hinder operations in a hybrid environment.
Why Choose Ricoh Printing Managed Services (MPS)?
- Proven experience: Over 85 years of expertise with more than 14,000 satisfied clients.
- Direct operations: Subsidiaries in 12 countries.
- Certified support: On-site and remote support by certified technical specialists.
- Authorized distributors: Present in all countries across the Latin America region.
- Remote managed services centers: 4 centers providing multilingual user support.
- Distribution centers: Dedicated centers in Panama and Uruguay.
Ricoh Printing Managed Services (MPS)
Does your company need a solution to improve efficiency and reduce printing costs? Ricoh Printing Managed Services (MPS) is the solution you’ve been looking for.
Our comprehensive solution combines the best in hardware, software, and print solutions, both on-site and remote, to take your organization's print management to the next level.
On-Site Managed Printing Services
A team of certified specialists dedicated to providing technical support at your facilities, through services such as:
- Device implementation.
- Professional consulting services.
- Support from a certified technician.
- On-site operator.
Remote Managed Services
A team of experts available remotely to assist with incidents related to your devices or software, offering user support through:
- Contact Center: Assistance via phone call, email, or chat.
- Remote user support.
- Remote incident resolution.
- Device monitoring
Benefits of Ricoh Printing Managed Services:
- Optimize your printing costs.
- Improve productivity.
- Capture information in a structured way.
- Protect your information and control data access.
- Sustainable printing.
- Visibility and usage analysis.
Success Stories
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