Ricoh continues to strengthen its presence in the Latin American market
Weston, May 28, 2024 – Ricoh announces that starting from April 2024, it operates in Latin America as Ricoh LATAM, one of the five major regions of the Ricoh Group, alongside North America, Europe, Japan, and APAC. This evolution of the company in Latin America is a source of pride and is the result of the entire ecosystem of coverage and service it provides to its more than 16,000 customers in the region.
For this reason, it announced its “Proud to be Ricoh LATAM” campaign, a communication and marketing initiative that highlights Latin pride and the benefits this designation as an independent region brings to its customers.
“Proud to be Ricoh LATAM” will showcase the advantages of Ricoh's direct presence in 12 Latin American countries, its indirect coverage that reaches 100% of the region's territory, the multilingual capabilities of its service teams, its distribution centers, and digital channels, among other features.
This designation reinforces the Ricoh Group’s strong commitment to the Latin American region, continuing to closely understand its customers’ challenges and co-create technological solutions with them.
Ricoh LATAM will continue to accelerate the digital adoption of companies across all sectors through a value proposition of digital solutions and services that create exceptional technological experiences in the workplace and increase business productivity by automating critical business processes. All of this is coupled with contributing to organizations' sustainability goals.
One of the most attractive aspects of Ricoh LATAM's value proposition is the support of its entire solutions portfolio by Ricoh Managed Services’ remote and on-site IT and Process Managed Services. Certified experts in four strategic centers in Latin America (Uruguay, Colombia, Costa Rica, and Mexico) ensure the optimization of IT and Process infrastructure for companies of all sizes.
These technical and operational services are provided throughout Latin America and to clients in other parts of the world in three languages: Spanish, Portuguese, and English. Additionally, it offers 24/7 support as required by businesses. This enables IT departments in organizations to focus on more strategic business activities rather than repetitive tasks. According to Gartner, 70% of Latin American companies that adopt Managed IT Services experience a significant reduction in capital expenditures.
“We are very pleased to announce that our presence in Latin America is growing at an accelerated pace, and thus, the Ricoh Group’s commitment to the region is greater than ever. As a company that puts customers at the center of everything we do, this change is substantial for being even closer to them and establishing long-term, strategic, and trustworthy relationships that help them transform their companies”, says Diego Imperio, President & CEO of Ricoh LATAM
| About Ricoh |
Ricoh is empowering digital workplaces by using innovative technologies and services that enable people to work smarter. With 85 years of history, Ricoh has driven innovation, acquiring knowledge and capabilities that now allow us to help businesses successfully adapt to new ways of working. We offer solutions in the following areas: document management, IT services, communication services, commercial and industrial printing, digital cameras, and industrial systems.
Headquartered in Tokyo, the Ricoh Group operates in approximately 200 countries and regions. In the fiscal year ending in March 2023, the Ricoh Group reported worldwide sales of 2,134 billion yen (approximately 16 billion USD). For more information, please visit our website: https://www.ricoh-americalatina.com/es
