Universidad de Las Americas Improves with Digital Whiteboards and Videoconferencing classrooms

The Client

Universidad de Las Américas (Chile) is a private non-profit corporation, founded in 1988, which obtained its autonomy in 1997. With more than 35 years of experience and 8 campuses distributed in Santiago, Viña del Mar and Concepción, this university offers an innovative education with more than 27 thousand students, 73 thousand graduates and 2,500 academics. Noted for its pluralistic and inclusive vision, in addition to its strong commitment to scholarships that support more than 75% of its students, the university seeks to integrate advanced technology in its virtual and face-to-face classrooms to offer quality education. Its comprehensive approach and use of technology in face-to-face, online and hybrid modalities differentiate it in the sector, contributing to form global leaders.

Business Challenge

Ricoh Solution

Ricoh Chile, in collaboration with technology partners, implemented a comprehensive solution for the Universidad de Las Americas, equipping its campuses with workstations, tablets and advanced connectivity technology with Ricoh Device as a Service. In addition, 16 virtual classrooms with Ricoh interactive whiteboards were enabled with videoconferencing systems, including simulation centers that enable more effective hybrid teaching. In addition, collaboration tools, such as high-quality headsets, were provided, improving the technological infrastructure to optimize face-to-face and remote teaching methods.

Results

• Increased End Client Satisfaction: There was an increase of 37.19%, reflecting a significant improvement in the educational experience of students.
• Compliance with Quality Standards: 100% compliance with technical regulations was achieved, ensuring compliance with established requirements.
• Continuous Technological Improvement: The university made 20% progress in technological improvement, with the constant updating of its resources and tools, promoting educational innovation.

Conclusion

Ricoh's videoconferencing and collaboration solutions and services have become a fundamental element in eliminating the technological gap in education in Chile, opening the door for more people with limited participation in face-to-face classes to access education remotely.

This strategy not only solved the initial technological challenge, but also positioned the higher education institution as a leader in the adoption of innovative technologies to enhance communication and collaboration, with the sole purpose of preparing its students and faculty for a world of constant change.

Ricoh Latin America and Universidad de Las Americas act together in favor of the United Nations Sustainable Development Goals to achieve a better future:

Ricoh at a global level is a company committed to achieving the United Nations Sustainable Development Goals (SDG) by solving social problems through business with the sole purpose of achieving economic growth, a better planet. and a better society.

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