Case Study: The Transformation of Standard Forms Costa Rica

History and context

More than half a century ago, in the heart of Central America, a company was born in the Graphic Arts sector with a clear mission: to be a leader in printing and converting paper, labels and packaging. Formularios Standard Costa Rica S.A., part of the prestigious Standard Group, established itself as a pillar in the printing and document security industry, with presence in several countries in the region.

Challenge

Solution Implemented

In 2022, Formularios Standard Costa Rica S.A. decided to embark on a technological transformation journey with the Ricoh Graphic Communications team. The first phase of the project involved the implementation of Black and White Commercial Printers with MICR and color commercial Ricoh Printers, which allowed the company to improve document security and operational efficiency.

In the second phase, the company purchased also anotherBlack and White Ricoh Production Printer with MICR and Color Ricoh Production printers with fifth color, along with a 75" Ricoh Interactive Display, part of the Ricoh Connected Workplaceportfolio to increase collaboration in workspaces. This phase not only improved product customization and quality, but also facilitated regulatory compliance.

Benefits and Results

The results were impressive. Formularios Standard Costa Rica S.A. achieved:

• Increased the quality its products by 100%.
• 6% growth in revenues.
• Improved customer satisfaction by 20%
• Regulatory compliance was maintained at 100%.
• Productivity increased by 12%, opening up new business opportunities and strengthening relationships with existing customers.

Formularios Standard's experience with Ricoh was extremely positive, highlighting the security, efficiency and quality throughout the process. Formularios Standard Costa Rica S.A. positioned itself as a leader in the region by Accelerating its Digital Adoption, achieving a unique ability to adapt to the specific needs of its customers

Ricoh Latin America and Standard Forms Costa Rica S.A., acted together in support of the United Nations Sustainable Development Goals for a better future:

Ricoh at a global level is a company committed to achieving the United Nations Sustainable Development Goals (SDG) by solving social problems through business with the sole purpose of achieving economic growth, a better planet. and a better society.

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