Device as a Service (DaaS): Business key to enhance digital transformation by reducing costs
By Luis Alfredo Narvaez Arana, Regional Solution Owner-Device and Infrastructure Services for Ricoh LATAM
The way companies manage their technology is changing dramatically. In an environment where digital transformation is key to competitiveness, the Device as a Service (DaaS) model has become a strategic solution to optimize costs, improve operational efficiency, and strengthen security. Ricoh LATAM is at the forefront of this trend, offering an innovative approach that responds to the growing needs of the market.
What is DaaS and why is it revolutionizing the business environment?
DaaS is a service model that allows companies to acquire technological devices (computers, printers, tablets, smartphones and more) under a monthly subscription scheme, instead of making significant initial investments. This solution not only provides hardware, but also includes a customized set of services associated with device delivery, management, maintenance, technical support, updates, and device lifecycle management.
The rise of remote work, the need for greater operational flexibility, and the increase in cybersecurity threats have driven the adoption of this model in various industries. Businesses of all sizes are seeing DaaS as an effective way to reduce costs and improve their technology infrastructure without complications.
Key trends in the market driving DaaS:
- Growing demand for flexibility and scalability: Businesses are looking for technology solutions that can quickly adapt to their needs. With DaaS, it is possible to scale or reduce the number of devices in an agile way, optimizing costs and resources.
- Security and centralized management: Device management in a corporate environment is becoming increasingly complex. With DaaS, businesses can count on constant monitoring, prediction of incidents or failures, automatic updates, and advanced cybersecurity measures to protect their data and networks.
- Single point of contact and response: With DaaS, businesses can reduce complexity and time spent managing multiple vendors.
- Optimizing operational costs: Instead of making large upfront investments in technology, businesses can access state-of-the-art devices under a predictable monthly payment model, allowing for better financial planning.
- Sustainability and circular economy: Technological renewal without a correct arrangement of devices generates a significant environmental impact. With DaaS, disused equipment can be responsibly refurbished or recycled, aligning with business sustainability strategies.
- New changes in the technology market by 2025: DaaS plays a key role in the technological transition of 2025, allowing companies to upgrade their infrastructure without incurring large upfront costs, taking into account the following imminent changes:
- End of support for Windows 10 in October 2025: Windows 10 computers will continue to work, but will be more vulnerable to cyberattacks and compatibility issues with newer software. This puts most organizations at risk that don't plan to upgrade to Windows 11.
- New hardware capabilities: Next-generation PCs will be prepared to handle AI applications such as Copilot, which will require greater processing power, storage, and energy efficiency.
In addition, the Device as a Service (DaaS) model offers significant economic benefits. Although the exact savings may vary, several key areas have been identified where DaaS contributes to cost reduction:
- Reduced capital expenditures (CapEx): By adopting DaaS, companies avoid high upfront investments in hardware, opting for predictable monthly payments. This allows for better financial planning and frees up capital for other strategic investments.
- Decreased Operating Costs (OpEx): DaaS includes delivery, maintenance, support, and upgrades, reducing the burden on IT departments and the expenses associated with technical support and device management. This frees up internal IT teams to focus on more strategic tasks.
Ricoh LATAM's commitment to DaaS
Ricoh LATAM has developed a DaaS solution designed to respond to the needs of companies seeking efficiency, security and digital transformation. Through its subscription model, it offers:
- Access to state-of-the-art technology, with no upfront investment.
- Ongoing support and maintenance, ensuring optimal device performance.
- Advanced security solutions, protecting corporate information.
- Efficient management of the hardware life cycle, promoting sustainability and the reduction of electronic waste.
- A single point of contact, reducing complexity and time spent managing multiple suppliers, allowing the same high-quality standards to be offered.
