Existing customers
Establishment. Case of success

By Patricia Rosales, Ricoh Costa Rica

History and context

Establishment Lab was founded in 2004 and has since been transforming breast health, aesthetics and reconstruction through the design and development of an innovative portfolio of advanced solutions for breast health and wellness.

Its Femtech solutions are proudly produced in Costa Rica, in two state-of-the-art manufacturing facilities certified by the Medical Products Single Audit Program (MDSAP), carbon-free and LEED Gold certified, and are approved for commercialization of products in more than 85 countries.

Business challenge

Establishment Lab sought to pioneer the implementation of a surgical theater in its manufacturing facility to conduct quality training, demonstrations and certifications. The establishment was successful in completing this project with Ricoh because, unlike other suppliers, Ricoh provided a complete service according to their expectations.

Ricoh Solution

Following a visit that Establishment made to the Ricoh Innovation Louge (RIL) in Costa Rica, Ricoh presents a comprehensive and complete recording, streaming and transmission solution in three operating rooms and a control room for medical training, demonstrations and certifications to create a Theater . surgical adjusted to the needs of the laboratory. Following implementation, Ricoh conducted regular monitoring to ensure the solutions were working as intended and to identify any additional issues or needs so Establishment maintained continuity of operations.

This surgical theater, the only one in the world in a manufacturing plant, includes:

  • Integration of multiple television recording solutions with simultaneous transmission capacity in 3 Operating Rooms
  • Individualized room control.
  • Independent microphone.
  • Inhaled transmission of medical signals.
  • High resolution cameras.
  • Technology that meets high quality standards for surgical applications.
  • Video recording and editing for cap

Results

  • Establishment Lab achieved a 50% increase in the number of remotely trained doctors.
  • Reduction in room rental costs, direct impact on Establishment Lab and Patients.
  • The mobilization of the Media Lab team is reduced
  • Increase in number of surgeries.
  • Increase in transmission quality.
  • Increased ability to record up to 3 operating rooms and train offline.
  • Storage capacity for documentation and registration of Surgical processes


“Working with an ally like Ricoh gives us the peace of mind of putting in your hands projects that are extremely important for our Company, which, with its entire team of professionals, today we can say that we have developed and implemented some of the largest projects in our Company for this 2024 satisfactorily”

Esteban Bonilla Chavarria
IT Global Infrastructure Manager

Ricoh Latin America and Establishment act together in favor of the United Nations Sustainable Development Goals to achieve a better future:

Ricoh at a global level is a company committed to achieving the United Nations Sustainable Development Goals (SDG) by solving social problems through business with the sole purpose of achieving economic growth, a better planet. and a better society.

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