What are the challenges for physicians in the healthcare sector?
Ricoh provides the provider with the technology and processes needed to significantly improve the patient experience by automating and digitizing processes.
The healthcare landscape is constantly evolving and transitioning to value-based care, which means that Latin American healthcare systems, both public and private, are facing obstacles that have not been adequately addressed until now: manual processes, inaccessible data, lack of collaboration and rising costs. The results? Poor patient communication, inability to comply with changing regulations, and difficulty balancing safety and risk with efficiency and outcomes. In this context, the drive for a digital transformation execution in the industry proves an excellent opportunity to solve them. According to recent data, investment in technologies in the region is expected to reach $1.931 billion by 2022.
The market for artificial intelligence-based technology in healthcare is expected to exceed $34 billion by 2025 globally1, which means that this technology will shape almost every facet of the industry.
At Ricoh Latin America, we provide five key areas that can impact healthcare systems, so healthcare organizations can enhance the patient experience while improving their bottom line:
1) Empower patients and care providers:
In a digital age where agility and immediacy are more valued than ever, industry organizations must focus more than ever on the patient experience. Are patients happy with their care? Or are they facing long wait times, filling out too much paperwork, lack of communication with their providers and duplicate tests? Equally important: is your care team satisfied with the tools they have to provide excellent customer care? Are they able to collaborate easily?
3) Integrated management services:
These technologies focus on supporting vital communications such as claims processing, forms management, billing, ward, legal document processing, among other processes so that teams can focus on more strategic initiatives. In addition, as healthcare systems continue to focus on cost management, shared services help achieve lower costs and greater efficiencies, while supporting staff in their focus on patient care.
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4) Reduction of IT complexity:
Healthcare systems need scalable infrastructure and services that can handle increased bandwidth, storage and other performance capabilities. Cloud computing is often the answer. At Ricoh, we evaluate, identify and implement customized solutions that address unique requirements such as customizing applications, increasing system reliability and availability, and managing data backup and recovery strategies.
5) Collaboration and cognitive technology:
As organizations strive for better communication and efficiency, it will become even more important to find new ways to collaborate. To achieve this, it is critical to implement new solutions with advanced technology such as cognitive, which already enable healthcare professionals to access the information they need to do their jobs effectively. The market for artificial intelligence-based technology in healthcare is expected to exceed $34 billion by 2025 globally1, which means that this technology will shape almost every facet of the industry. For example, RICOH Smart Doctor is a cognitive platform, designed to streamline and make doctors' daily tasks more efficient. This solution can receive information in natural language to analyze and assign codes to medical conditions and suggest a diagnosis, based on ICD10 (an acronym for international disease classification standards). In addition, it displays medical data in a structured way, through a simple mobile application and can be accessed with the main browsers on the market.
In conclusion, technology is the great ally of the healthcare sector in the face of challenges that hinder the competitiveness of organizations. That's why Ricoh offers a team of experts who evaluate, prioritize and execute the complete digital transformation without losing sight of what really matters: providing the best possible care and outcomes for patients. Our services and solutions enable you to efficiently capture, transform and manage information to help reduce risk, increase efficiency and improve patient care. We will ensure that the bottlenecks and silos that exist today are broken down to achieve access, data sharing and successful information collaboration within and outside of any medical institution.
