End of support for software products that require Java module

In March 2025, Ricoh will discontinue support for the following software products running on "Java VM" technology on multifunction printers (MFPs) and laser printers (LPs) due to the end of support for Oracle's Java module.

Newer software products do not use this technology, so we recommend replacing the affected products with the latest ones or updating the system configuration to avoid future security vulnerability risks.

Please contact your local Ricoh office or authorized dealers for more information.

Applicable products:

- Streamline NX v2

For the following products, it is possible to run them with "Java VM" technology therefore, they will only be affected if they are using it:

- GlobalScan NX v2
- Card Authentication Package v2
- Enhanced Locked Print NX v2
- Streamline NX v3
- Various 3rd party solutions