Our customer service channels evolve for you
New Customer Service Portal
¡Es el momento de la simplicidad y eficiencia!
It's time for simplicity and efficiency!
In our new Portal, access a complete view of all your cases and support requests in one place.
LOOK FORWARD TO IT SOON!
Learn about our new service numbers
By calling these numbers manage your queries about:
- Commercial support
- Technical service
- Supply Request
- Payments and Billing Inquiries
- General inquiries
Chatbox: Get instant responses
Soon our customer service numbers will change
Manage your queries through this channel about:
- Commercial support
- Technical service
- Supply Request
- Payments and billing inquiries (NEW)
- General inquiries.
MEET THEM SOON!
So, if you need help, we are here for you, ready to solve your problems quickly and effectively.
Improved audio response system
In our new telephone lines, waiting time will be reduced with the Intelligent Virtual Assistance (IVA) tool.
Chatbox
Get instant answers to your questions with our new Smart Chat that will be found in the new portal.
Intelligence Virtual Assistance
At Ricoh, we are committed to providing you with the best service
Learn about all the features about Ricoh Device As A Service
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