Existing customers
Our customer service channels evolve for you

Our customer service channels evolve for you


New Customer Service Portal

Go to the portal

¡Es el momento de la simplicidad y eficiencia!

It's time for simplicity and efficiency!

In our new Portal, access a complete view of all your cases and support requests in one place.

LOOK FORWARD TO IT SOON!

Learn about our new service numbers

By calling these numbers manage your queries about:

  • Commercial support
  • Technical service
  • Supply Request
  • Payments and Billing Inquiries
  • General inquiries

Chatbox: Get instant responses

Go to chatbox

Soon our customer service numbers will change

Manage your queries through this channel about:

  • Commercial support
  • Technical service
  • Supply Request
  • Payments and billing inquiries (NEW)
  • General inquiries.

MEET THEM SOON!

So, if you need help, we are here for you, ready to solve your problems quickly and effectively.

Improved audio response system

In our new telephone lines, waiting time will be reduced with the Intelligent Virtual Assistance (IVA) tool.

Chatbox

Get instant answers to your questions with our new Smart Chat that will be found in the new portal.

Intelligence Virtual Assistance

At Ricoh, we are committed to providing you with the best service

Learn about all the features about Ricoh Device As A Service

Download our brochure

Would you like to know more?

Leave us your information and one of our experts will contact you.

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