Existing customers
San Rafael Arcángel Hospital. Case of success

By Patricia Rosales, Ricoh Costa Rica

Context

The San Rafael Arcángel Hospital was born in 2012 in Liberia, it is the only hospital in the Guanacaste area, which has a great commitment to the families of the area.

One of its main objectives is to provide patients with the security and quality of life they need through cutting-edge technologies

The Challenge

  • Avoid loss of medical supplies
  • Comply with international regulatory standards
  • Reduction of operating costs
  • Reduction of administrative tasks
  • Improve process traceability
  • Comprehensive patient care.
  • Real-time consultation of patient history.

Solution

The solutions implemented are the hospital medical record and the digitization of the physical file, for the various areas of the hospital.

This tool helps in the proper management and handling of patient information, as it provides online data, which becomes input for decision-making by doctors and the administrative area.

There is interoperability between the systems of the different areas of the hospital, facilitating comprehensive patient care.


“Ricoh has been a strategic ally to achieve the company's vision, which is to be a regional leader in private healthcare, through innovation and high quality standards.”

Jeffry Sandoval. IT Head. San Rafael Arcángel Hospital.


Ricoh Health Care

Better Experiences. For better care. RICOH Healthcare allows you to improve key processes, providing benefits for the health institution and doctors, so that this translates into a better experience for the patient.

Connect your personal doctor with their patients the way they expect: A hybrid experience without limits.

  • RICOH DICOM Solution
  • RICOH Smart Doctor
  • Healthcare Meeting Room
  • Healthcare Managed Print Services
  • Healthcare E-Forms

Resultados

  • Support doctors to provide accurate diagnoses.
  • Provide quality patient experience.
  • Have data traceability and better communication between departments.
  • Minimizes human error and the risks inherent to this.
  • Regulatory compliance with regulatory and certifying entities.
  • Access historical file digitally.
  • Improve monitoring of materials, inventory and medications.
  • Statistical information for decision making.
  • Physical archive with 26% of the files digitized.
  • 100% reduction in paper use.

Ricoh Latin America and Hospital San Rafael Arcángel acting together in support of the United Nations Sustainable Development Goals for a better future:

Ricoh is a global company committed to achieving the United Nations Sustainable Development Goals (SDGs) by solving social problems through business with the sole purpose of achieving economic growth, a better planet and a better society.

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