The purpose of the Portal is to automate tasks related to the request for supplies, registration in AX (external Ricoh system), and assigning new users (administrators or regular users) to different Ricoh customers.
Ricoh eService online is a fast, simple way to conduct your Ricoh business. Access the information you need to complete tasks in one place — anytime, anywhere.
The portal enables our customers to make requests directly from their computer, Tablet or Smartphone. The following order types are supported:
Being able to manage it by its own account avoids having to call Ricoh to create such requests.
The time it takes for our customers to enter an average portal request is much shorter than it would take if you had to call the Ricoh call center.