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Case Study: Grafinorte

Case Study: Grafinorte

Prepared by Renata Do Santos, Ricoh Brasil

Grafinorte, an important printing industry in the Southern Region of Brazil, entrusted Ricoh with the beginning of the modernization of its printing park, concentrated almost entirely on large analog offset machines, whose costs and production time are not suitable for short runs.

History and context

Created 33 years ago, Grafinorte belongs to the Tribuna Group, which also publishes the daily newspaper Tribuna do Norte. The newspaper and the printing company are based in Apucarana, in the north of the State of Paraná. The printing company occupies an area of more than 20,000 m² and provides services to companies throughout Brazil, in the publishing and advertising markets, with the production of catalogs, magazines, inserts, folders, envelopes, calendars, notebooks and brochures. Grafinorte employs 120 people and produces 500 titles per month, which add up to 8 million prints.

Business challenge

Grafinorte faced problems such as not having large digital equipment that would allow faster and better costs in short-run printing, which is now highly demanded, especially in the promotional market. In addition, it faced a lack of specialized labor in the region where it operates.

The existence of almost exclusively analog equipment in the Grafinorte park was an ingredient that needed to be overcome to maintain its competitiveness in the market. In addition, the company had demands for print quality improvement and technological standardization.

Ricoh's work at Grafinorte to propose a project to modernize its printing plant lasted two months and began with an immersion in the company to understand its business. Difficulties were detected in internal processes and the existence of only one digital printer of an entry model was verified, insufficient to meet market demands.

A stage of solution mapping was then initiated, in RGC and color mapping, followed by quality tests and approval of substrates. The conclusion of the negotiations was to demonstrate the advantages of Ricoh solutions compared to other products available on the market.

Ricoh Solution

Grafinorte acquired, in addition to a Ricoh PRO C9500 large digital press, a finishing module with booklet, a print server (Fiery) and a Color Profile Suite equipment with ES-3000. Grafinorte also contracted Ricoh Services for pre and post-press process automation, color management and monitoring (Remote+ARMS), as well as a graphic arts package.

Findings

In addition to opening Grafinorte's doors to new Ricoh solutions for the eventual continuity of the modernization of its printing park, the implemented project produced concrete results:

The following were achieved:

  • Agility in the printing process, with a reduction in production time from two to one day.
  • 50% reduction in labor used.
  • Expansion of the variety of media that can be printed, adding to the two existing stickers, vinyl, cardboard in 350g/m² and newspaper in 45g/m².
  • Time savings in bending, clamping and plate engraving processes.
  • Overall, productivity gains of 40% were achieved

"We had been looking for months for a solution that would reduce costs, processes and bring improvement in print quality. We find all these attributes in the Ricoh PRO C9500. With it, printing, stapling, and folding, all in the same process. Materials that we used to make in two days, today we make in 24 hours. In addition, the other solutions offered by Ricoh have greatly increased our productivity. Thank you, Ricoh, for the partnership" - André Marçal, director of Grafinorte.

Ricoh Latin America and Grafinorte acted together in support of the United Nations Sustainable Development Goals for a better future:

Ricoh at a global level is a company committed to achieving the United Nations Sustainable Development Goals (SDG) by solving social problems through business with the sole purpose of achieving economic growth, a better planet. and a better society.

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Case Study: Drugstore June 20

Case Study: Drugstore June 20

Prepared by Sol Rodriguez, Ricoh Argentina.

History and context

Droguería 20 de Junio is an Argentine company dedicated to the commercialization of pharmaceutical, medical and perfumery products. Its business model is based on efficient logistics to ensure the rapid reception, preparation and delivery of orders throughout the country.

In its quest to optimize its operational processes and improve the customer experience, Droguería 20 de Junio identified the need for a technological solution that would allow it to increase productivity, reduce downtime and improve efficiency in order preparation.

Business challenge

In the survey carried out by Ricoh at Droguería 20 de Junio, several key challenges were identified:

  • Logistics: Improve efficiency in order preparation and shipping.
  • Infrastructure: Guarantee the continuity of the service with a stable and efficient system.
  • Productivity: Reduce waiting times and operational stops in IT processes.
  • Customer satisfaction: Optimize delivery times and improve the experience of end customers.

Ricoh Solution

To address these challenges, Ricoh implemented a comprehensive solution for Droguería 20 de Junio that included:

Federico Ricci, Industrial Engineer and process manager at Droguería 20 de Junio, highlights the importance of this solution: "After months of analyzing, consulting, replanting and planning our infrastructure, we closed the year with the acquisition of Ricoh solutions for high-volume printing, process automation and predictive IT monitoring for both the control of terminals and mobile equipment. and for monitoring and measuring the performance of network and server infrastructure."

In addition, he underlines the value of Ricoh's human support: "The products and people that Ricoh has behind it is something that we believe will help us a lot and accompany us. We as a company have several challenges ahead of us and the need to interact with different technologies that I really believe Ricoh can provide us."

Results

The implementation of Ricoh's solution generated a positive impact on the business:

  • Increased productivity in the IT team
  • Reduced time of associated IT downtime thanks to predictive monitoring.
  • Reduction in order preparation and delivery times to end customers.
  • Customer loyalty due to improvements in service level.
  • Greater stability and efficiency in the management of technological infrastructure.

Conclusion

The alliance between Droguería 20 de junio and Ricoh resulted in a significant operational transformation, consolidating the company as a benchmark in logistics efficiency in the pharmaceutical sector. The combination of advanced technology, process automation, and specialized support allowed the drugstore to reach new levels of productivity and customer satisfaction.

Ricoh Latin America and Drugstore June 20 acted together in support of the United Nations Sustainable Development Goals for a better future:

Ricoh at a global level is a company committed to achieving the United Nations Sustainable Development Goals (SDG) by solving social problems through business with the sole purpose of achieving economic growth, a better planet. and a better society.

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Case Study: José de San Martín School

Case Study: José de San Martín School

Prepared by Patricia Rosales, Ricoh Costa Rica

History and context

The José de San Martín School in Barrio San José, Alajuela, has been a fundamental pillar for a community facing significant socioeconomic challenges. The lack of adequate educational resources has been a barrier to students' academic progress. With the vision of transforming this reality, an innovative educational project was launched that seeks to redefine the learning experience.

Business of the Institution

The main challenge for the José de San Martín School in Costa Rica was to integrate advanced technology into an environment with limited resources. The community needed a solution that would not only improve educational quality, but would also be sustainable and accessible to all students, regardless of their circumstances.

Solution implemented

To overcome the challenges, a project was implemented that included the installation of 18 Ricoh Interactive Whiteboards, which allow for more dynamic and participatory teaching. In addition, anIntelligent Multifunctional Ricoh model IM 3000 was acquired to facilitate the production of exams and educational materials. These solutions have provided the José de San Martín School with the following benefits:

  • Educational Transformation: Interactive displays with 3D software have revolutionized the way of teaching, making learning more attractive and understandable.
  • Access to Technology: Students now have access to state-of-the-art technological tools, something that previously seemed unattainable.
  • Increased Motivation:The introduction of advanced technology has sparked a new interest and enthusiasm in students to learn.

Results

Since the implementation of the project, there has been a notable improvement in the academic performance of students at the José de San Martín School. The new technological tools have fostered greater participation in class and a deeper understanding of the subjects studied, thus accelerating the Digital Adoption of the educational institution.

The success of this innovation project at the José de San Martín School has generated great interest in replicating this initiative in other communities with similar needs. Opportunities are being explored to take this model to different regions of Costa Rica, with the goal of continuing to improve education in marginal urban areas with exceptional academic experiences through technology.

Ricoh Latin America and José de San Martín School acted together in support of the United Nations Sustainable Development Goals for a better future:

Ricoh at a global level is a company committed to achieving the United Nations Sustainable Development Goals (SDG) by solving social problems through business with the sole purpose of achieving economic growth, a better planet. and a better society.

Would you like to know more?

Leave us your information and one of our experts will contact you.

Case Study: Valle Nevado

Case Study: Valle Nevado

Prepared by Carol Alarcon, Ricoh Chile.

History and context

Located in the majestic Andes Mountains, Valle Nevado is the largest ski resort in the Southern Hemisphere and a world-class destination for snow sports enthusiasts. Its first-class infrastructure and the comprehensive experience it offers to its visitors require a smooth and efficient operation. The ability to respond quickly to seasonal demand and guarantee optimal service in all its areas is key to maintaining its prestige and leadership in the mountain tourism industry.

Business challenge

With a high flow of visitors and critical administrative processes, Valle Nevado faced a problem that compromised the efficiency of its operation, since the printing services presented failures together with the slowness of its previous provider, were affecting the agility of its internal processes and customer experience.

Delays in document management, reporting, and operational coordination led to unnecessary waiting times and difficulties in communication between key teams. In addition, the limited quality and reduced number of cameras for monitoring the center prevented users and management from accessing updated information in real time, affecting the planning and safety of activities on the mountain.

Faced with these challenges, Valle Nevado needed a robust and reliable technological solution that would optimize its operations, reduce interruptions and improve the experience of customers and collaborators.

Ricoh Solution

To respond to the needs of Valle Nevado, Ricoh implemented a comprehensive solution that not only included the renovation of technological systems, but also a focus on continuous support and a high-level after-sales service:

  • Optimizing the Print and Scan Environment
    • Next-generation Ricoh Intelligent MFPs were installed , designed to optimize workflows, ensure agile printing and improve document scanning. These devices have advanced technology that allows intuitive operation, reducing waiting times and improving administrative efficiency.
  • Modernizing Monitoring for High-Definition Cameras with Ricoh Workplace Security
    • High-resolution IP cameras with motorized and infrared varifocal lenses were installed, significantly improving image quality and allowing remote access for real-time visualization of snow status.
  • After-sales service and personalized management
    • From the start of the project, Ricoh focused on providing a robust after-sales service, ensuring that the implementation of the solution would not only solve immediate needs, but also ensure uninterrupted operational continuity.
    • A dedicated Account Manager was assigned, who established a close relationship with the Valle Nevado team, providing proactive advice, constant follow-up and quick responses to any requirement.

Results

The implementation of these solutions allowed Valle Nevado to optimize its operations and elevate the experience of its customers.

  • Greater speed and stability in administrative processes: The renewal of printing and scanning equipment eliminated failures and delays, improving document management and internal communication.
  • Optimizing snow condition monitoring: With high-quality imagery and remote access, activity planning and visitor safety were improved.
  • Reduced downtime and failures: Improved technology infrastructure ensured smooth operation, even in periods of peak demand.
  • Increased satisfaction for customers and employees: The combination of efficient solutions and cutting-edge technology strengthened the visitor experience and the productivity of the internal team.
  • Relationship of trust and continuous support: The dedication of the account manager and the focus on quality after-sales service ensured that Valle Nevado had long-term strategic support.

Thanks to the modernization implemented by Ricoh and the close relationship with its support team, Valle Nevado managed to accelerate its Digital Adoption by improving its operational infrastructure, optimizing information management and offering a more agile and reliable service to its customers, consolidating its reputation as the leading ski resort in the region.

Ricoh Latin America and Valle Nevado acted together in support of the United Nations Sustainable Development Goals for a better future:

Ricoh at a global level is a company committed to achieving the United Nations Sustainable Development Goals (SDG) by solving social problems through business with the sole purpose of achieving economic growth, a better planet. and a better society.

Would you like to know more?

Leave us your information and one of our experts will contact you.

Case Study: Integral Advertising

Case Study: Integral Advertising

Prepared by Verónica Figueroa, Ricoh El Salvador.

History and context

PUBLICIDAD INTEGRAL, a Salvadoran company that began operations in 2012, driven by the vision of its founder, Don Roberto Yada. With great experience in advertising and graphic arts, Don Roberto joins his wife, brother and father to give life to this family business and start the adventurous path of entrepreneurship. Since its inception, PUBLICIDAD INTEGRAL has excelled in advertising printing, offering solutions in large and small scale: offset, digital and plotter printing. It is important to mention that it has a diverse range of clients, from national companies to governmental and multinational institutions. Among its most outstanding achievements, it has participated and won local bids from leading companies in the telephony sector in Latin America, consolidating its reputation in the printing industry. Its varied portfolio includes collaborations with companies in the food, automotive, retail, education, NGO's and more.

Business challenge

Thanks to the excellent quality of its advertising printing services, PUBLICIDAD INTEGRAL has an exceptional reputation in the graphic industry. Throughout 12 years, the company has been acquiring machinery for the reproduction of advertising material on demand, in order to meet all the requirements and specifications requested by the customer. Becoming leaders, mainly in gigantographic printing solutions.

However, thanks to the confidence of its customers, the demand for digital printing had increased, so it was important to increase installed operating capacity by acquiring a new industrial printer that could meet the high quality standards related to color and sharpness requested by its customers.

Ricoh Solution

Ricoh offers the customer theIndustrial Color Printer PRO C5300, ideal for the graphic arts world to achieve exceptional print quality and high resolution with 2400x4800 dpi. This digital printer has a unique TCRU program, which allows its parts to be easily changed by trained operators. In addition, the equipment offers versatility in handling different materials thanks to its paper customization. And finally, it provides a unique user experience by being easy to operate. In addition, it is important to mention that different analyses were carried out, where the customer was able to know that by deciding to purchase the RICOH printer, it would positively impact their costs and operational efficiency.

Results

PUBLICIDAD INTEGRAL has been able to experience all the benefits that the PRO C5300s printing equipment has brought to the digital printing department and the entire company in general:

  • Significant decrease in maintenance costs associated with the machinery previously used in its operation.
  • Increased operational efficiency thanks to the excellent performance of the equipment in conjunction with their supplies, which at the same time allows them to get more jobs done in less time and at a lower cost.
  • Increase in sales of new clients due to the expansion of the range of printed advertising products offered by Publicidad Integral

"This wonderful machine, the Ricoh PRO C5300s, has exceeded our expectations, as it is faithful in its colors, print sharpness, speed and, above all, very easy to use. Together with the support of the Ricoh team, we have been able to overcome our challenge in the area of Digital Advertising, managing to offer a much wider range of products to our customers and exceed the expectations of our partners, as we have increased sales and our positioning in this line of business.” - Margarita Linares de Yada - Head of the Creative Department.

It is safe to say that the Ricoh Graphic Communications portfolio for print and copy centers transforms the Graphic Arts sector by adapting to today's customer demands. With industrial printers, large format printers, textile printing, software and services, Ricoh improves the workflows of Graphic Arts companies, enabling them to successfully meet their business objectives while preserving the quality they seek and accelerating their digital adoption.

Ricoh Latin America and Integral Advertising acted together in support of the United Nations Sustainable Development Goals for a better future:

Ricoh at a global level is a company committed to achieving the United Nations Sustainable Development Goals (SDG) by solving social problems through business with the sole purpose of achieving economic growth, a better planet. and a better society.

Would you like to know more?

Leave us your information and one of our experts will contact you.

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Continuing its growth in Latin America, Ricoh LATAM announces the acquisition, in Brazil, of Go2neXt to enhance the technology experience in workspaces and expand its managed services offering

Ricoh LATAM announces the acquisition, in Brazil, of Go2neXt to enhance the technology experience in workspaces

São Paulo, Brazil, May 8, 2025- Ricoh LATAM announced today the acquisition of Go2neXt, a Brazilian company recognized for its expertise in managed technology services and the creation of intelligent and collaborative spaces. Go2neXt will continue to operate under its current name as a Ricoh group company.

Founded in 2011, Go2neXt operates throughout Brazil and is responsible for projects in other Latin American countries. Based on a consultative vision of its clients' business challenges, Go2neXt's team of experts designs, implements and manages digital innovation projects. The goal is to offer the most advanced user experience to the company's customers and employees, making the concept of “Workplace Experience” a reality.

Behind this result is a sophisticated range of services and technology organized in layers that are completely transparent to the customer; this includes advanced audio solutions, digital signage and lighting systems. In addition, the technology layers are based on collaboration platforms, cybersecurity solutions and a comprehensive network, computing and communications infrastructure that can be located on-premises or distributed across multiple clouds.

This acquisition ratifies Ricoh LATAM's goal to be the leading provider of digital workplace services in Latin America, expands its coverage in Brazil and adds to the team consultants who have hundreds of certifications in the main disciplines of the market, in addition to mastering critical technologies for the development and management of applications tailored to the growth objectives of organizations.

This acquisition is part of Ricoh LATAM's strategic investment for our growth as a digital services company and allows us to strengthen and expand our capabilities to accelerate our customers' digital adoption. As we have done with past acquisitions, we continue to invest in key investments that consolidate our position as a digital enabler in the region. Go2neXt is a company with a great reputation and experience in digital innovation in Brazil, and we are very pleased to welcome them to Ricoh,” said Diego Imperio, President & CEO of Ricoh LATAM.

This acquisition will enable Ricoh to expand its technology offering for workspaces, with:

  • Digital Transformation Consulting: Strategic support in the adoption of technologies that boost productivity and business competitiveness.
  • Communications and complete business collaboration solutions (audio, video and automation), including immersive experiences.
  • Cybersecurity and Data Protection: Managed security services, incident response, identity management and business continuity.
  • Infrastructure Automation and Modernization: Consulting, implementation and support of agile and resilient infrastructure environments.
  • Infrastructure (networks and telecommunications) with security from the design phase.
  • Hybrid Cloud Services: Migration, management, optimization and monitoring of multicloud environments.

“We know that low productivity is a reality in Latin America; Brazil, for example, has one of the lowest rates in the region in 2024. Which, has a direct impact on the GDP and competitiveness of our organizations,” commented Paulo Pichini, CEO of Go2neXt. ”We share values, experience and talent with Ricoh. This synergy will accelerate the delivery of a 360° workspace experience offering to the market. Our goal is to put innovation at the service of people and business. We are proud of everything we have built and very motivated by what we will achieve in this new phase.”

This milestone reaffirms Ricoh LATAM's commitment to customers in the region through the ongoing evolution of its portfolio and talent, seeking to generate exceptional technological experiences in the workplace and automating processes that increase business productivity.

Ricoh Named a 2025 Dell Technologies Titanium Black Partner

Ricoh Named a 2025 Dell Technologies Titanium Black Partner

Tokyo, April 30th, 2025 – Ricoh announced it has been awarded Dell Technologies Partner Program Titanium Black status for 2025. Titanium Black is the highest status within the Dell Technologies Partner Program. This elite group of Dell's most strategic partners is embracing the AI revolution and supporting customers' digital transformation journeys.

«We are delighted to have been awarded this prestigious status by Dell Technologies», said Alberto Mariani, Chief Digital Investment Officer at Ricoh Europe.

This accreditation further reinforces our strong growth across key areas such as data center, storage, and AI, as well as our continued commitment to innovation and delivering customer-centric solutions. It also underpins our ongoing ability to navigate today's data-centric, multi-cloud world and accelerate improved business outcomes. With our new Titanium Black status, we also now benefit from closer collaboration with Dell leadership and greater opportunities for strategic co-investment.

Taro Takamatsu, General Manager, Digital Services Business Division, Ricoh Company, Ltd., added: “Through this program, Ricoh aims to further strengthen our global collaboration with Dell and deliver greater value to our customers by expanding our IT Services business on a global scale.”

« Ecosystems are becoming increasingly important in powering customer outcomes in a rapidly evolving market», said Denise Millard, Chief Partner Officer of Dell Technologies. " We have an incredible opportunity with our robust partner ecosystem and welcome Ricoh as a 2025 Dell Technologies Titanium Black partner. Together, we will continue delivering the tools and knowledge businesses need to evolve and achieve lasting success."

*Dell Technologies and Dell are trademarks of Dell Inc. or its affiliates. Other marks may be trademarks of their respective owners.

**The use of the word "partner" or "partnership" does not imply a legal partnership between Dell Technologies and any other organization.

Automation and safety: the new factors defining productivity in diverse work environments

Automation and Safety: Keys to Workplace Productivity

Mexico City, Mexico, April 21st, 2025 – Deloitte's Global Human Capital Trends 2025 survey revealed that the main drivers for investing in new technologies are enabling the workforce to do more and do it faster and reducing costs. However, the most strategic motives identified by respondents include enabling collaboration between people and machines to generate joint value, facilitating the creation of new types of value by the workforce, and improving employee well-being.

In this new scenario, edge technologies for real-time data and agile decisions, collaborative tools that strengthen hybrid work, increased investment in security to protect data in distributed environments, and solutions that optimize resources and increase operational efficiency by automating processes.

These dynamics are redefining the role of the CEO, who today leads not only technology adoption, but also the cultural evolution of his or her organization, from the office to a digital ecosystem. Modernizing workspaces is no longer an option, but a strategy to increase productivity, attract talent, and respond with agility to market changes. Turning the workplace into a center of experience has a direct impact on the competitiveness of companies in an increasingly challenging environment.

Ricoh LATAM proposes a comprehensive vision to accompany organizations in their adaptation to the new work environment. The company responds to these four key trends with a unique approach that combines technology, strategy, and experience: it promotes the use of real-time data through Edge solutions to improve decision-making; it strengthens hybrid work with tools that integrate digital collaboration; it implements automation systems that optimize resources and operational processes. It also develops security solutions adapted to distributed environments. This proposal is not limited to implementing technology but seeks to transform the employee experience as an axis for improving productivity and competitiveness in the region's companies.

In Latin America, where economic growth has been limited with an average of only 2% in the last decade, according to the IMF, the workplace takes on a strategic role. Modernizing work environments has a direct impact on three key fronts: it improves productivity, responds to changes in employment dynamics and allows the integration of technologies that accelerate digital transformation. In this context, the design of the workspace ceases to be operational and becomes a factor of regional competitiveness.

In this context, Ricoh LATAM launches an innovative proposal of technological solutions and managed services to create more agile and connected work environments, transforming the traditional office into a digital space adapted to the challenges of today. This value proposition was presented at the Ricoh Summit 2025, an annual event that brings together around 500 people from 14 Latin American countries, along with strategic allies such as Ingram Micro, Crestron, Kramer, Zebra, Intcomex, LG, Biamp, Wesco | Anixter, and many more technology leaders.

“Today, companies face the great challenge of redesigning their work environments to respond to a new reality: more demanding employees, more complex hybrid models, and a constant pressure to increase productivity. Transforming the workplace is no longer an option, it is a strategic decision that directly impacts the well-being of talent, operational efficiency, and business competitiveness. At Ricoh LATAM, we are leading this change, accompanying organizations co-creating solutions that integrate people, processes, and technology in a sustainable and scalable way.”, explained Diego Imperio, President and CEO of Ricoh LATAM.

Ricoh Workplace Security: Protection and Efficiency for the Workplace of the Future

Organizations need solutions that enable them to ensure operational continuity without compromising security. This prompted Ricoh to design a security model specifically for the modern workplace: flexible, integrated and people centric. Workplace Security was created in response to the challenges companies face when managing physical and digital assets in hybrid environments, and as part of a broader vision that links technology, protection and productivity in a single ecosystem.

One of the most notable launches during the event was Ricoh Workplace Security, an end-to-end solution developed in direct response to the new challenges of the modern work environment. In a context where organizations operate in hybrid models, with distributed information flows and environments increasingly exposed to risk, Ricoh designed this proposal to protect critical assets without sacrificing operational agility. The solution combines hardware, software, and professional services to strengthen physical and digital security, automate key processes, and ensure regulatory compliance, all with a focus on efficiency and employee experience.

What does this solution include?

  • High-definition IP video surveillance cameras, with advanced analytics (motion detection, facial recognition, people counting).
  • Physical access controllers, such as biometric readers and RFID cards.
  • Intrusion sensors and environmental detection (motion, glass breakage, smoke, gas, temperature).
  • Monitoring stations and control consoles, with real-time centralized surveillance capabilities.
  • Secure network infrastructure, including PoE switches, UPS for operational continuity, and high-performance servers.

Ricoh Workplace Security enables the integration of technologies such as artificial intelligence (AI), the Internet of Things (IoT), and cloud services, not only to strengthen physical security but also to provide a more connected and automated environment tailored to the needs of modern businesses.

"The future of work demands a balance between technology, security, and employee experience. At Ricoh, we are committed to companies accelerating their digital adoption with solutions that create more agile, secure, and people-centric work environments, impacting employee motivation and productivity," concluded Diego Imperio, President and CEO of Ricoh LATAM.

Ricoh was awarded EcoVadis Platinum Rating for sustainability performance

Ricoh: Liderazgo Sostenible Reconocido con Platino EcoVadis

Tokyo, April 10th, 2025– Ricoh today announced it has been awarded the highest Platinum rating from EcoVadis, the world's most trusted provider of business sustainability ratings. Placing Ricoh among the top 1% of companies assessed, this is Ricoh's first Platinum rating, following ten consecutive years of Gold ratings from 2014 to 2024.

The EcoVadis assessment evaluates over 150,000 companies worldwide across 21 sustainability criteria in four core themes: Environment, Labor & Human Rights, Ethics, and Sustainable Procurement. Many global companies rely on EcoVadis insights when selecting suppliers. This year, Ricoh achieved an overall score of 82 out of 100, an increase of 5 points from last year—with powerful recognition in the Environment category, along with notable improvements in the Labor & Human Rights and Ethics categories. This achievement reaffirms Ricoh's commitment to responsibility and accountability, positioning the company as a leader in its sector.



Mikako Suzuki, Corporate Officer in charge of ESG and Risk Management at Ricoh Company, Ltd., commented: " We are immensely proud of this milestone which underscores our long-standing commitment to sustainability. The 2025 Platinum rating is a testament to Ricoh's active promotion of ESG risk management in our supply chain, including improvements in labor conditions and human rights. It also reflects our ongoing efforts to deepen our environmental policies and targets, expand information disclosure, and advance environmental management. Through our business, Ricoh will continue contributing to the realization of a sustainable society by working to solve social issues throughout the value chain."

Ricoh named in “Clarivate Top 100 Global Innovators 2025” list

Ricoh: Global Innovation, Clarivate Top 100 Innovators 2025

Tokyo, March 31st, 2025 – Ricoh has again been named among the “Clarivate Top 100 Global Innovators 2025” announced today by Clarivate Plc, a global leader in providing trusted information and insights to accelerate innovation. This recognition is awarded to organizations that consistently demonstrate exceptional innovation excellence and are at the top of the global innovation ecosystem. This marks Ricoh's sixth selection overall and its fourth consecutive inclusion since 2022.

Clarivate identified the Top 100 Global Innovators through a rigorous analysis of global invention data, assessing the strength of every patented idea based on its innovative impact. To determine the organizations that consistently and frequently generate high-quality innovations, Clarivate applies two threshold criteria and evaluates each potential candidate's patented innovation output over the past five years.

Intellectual property is a key driver of technological advancement and one of Ricoh's most valuable management assets. As Ricoh continues its transformation into a digital services company, it actively integrates intellectual property into its business and technology strategies. Ricoh also acquires intellectual property, contributing to the competition and collaboration with multiple stakeholders and promoting its effective utilization.

Under the 21st Mid-Term Management Strategy, launched in fiscal 2023, Ricoh is enhancing its data-driven intellectual property processes and developing talent capable of driving innovation. A key ESG target for fiscal 2025 is for digital services-related patent applications to account for more than 60% of total filings—aligning with Ricoh's goal for digital services to contribute the same percentage to overall sales.

Ricoh remains committed to innovation excellence by creating, acquiring, and leveraging intellectual property that protects and drives the growth of its business.

Ricoh wins the iF DESIGN AWARD 2025 for RICOH Pro VC80000 and PENTAX 17

Ricoh wins the iF DESIGN AWARD 2025 for RICOH Pro VC80000 and PENTAX 17

Tokyo, March 25th, 2025– Ricoh Company, Ltd. and RICOH IMAGING COMPANY, LTD. have won this year's iF DESIGN AWARD 2025 for RICOH Pro VC80000 and PENTAX 17 in the "Product" category. Every year, iF International Forum Design GmbH, based in Hannover, Germany, the oldest independent design organization in the world, organizes the iF DESIGN AWARD.

RICOH Pro VC80000 - high-speed, roll-fed inkjet printer

A high-end continuous inkjet printer for the commercial printing market. Downtime is reduced with automated pre-print preparation such as cleaning and density adjustment, and the printer's workload is reduced with the press's ability to detect and troubleshoot potential print quality issues in real-time. The equipment automates the checking and adjustment of print quality, which are usually tasks carried out by specialists. This achieves high quality of print quality, productivity, and stable operation regardless of the skill of the people, which favors a better work style for customers.

Compact Fixed Focal Length Camera – Pentax 17 (RICOH IMAGING)

The design of the PENTAX 17 incorporates the knowledge and technology that contributed significantly to the development and success of Ricoh and Pentax cameras during the decades of analog photography. As a reminiscence of many successful products of the past, the PENTAX 17 features many details from RICOH and Pentax history, e.g. the shutter release, the lens construction, the transport lever, or the rewind crank. For this purpose, we have reviewed drawings of earlier models. Some things were difficult to understand from today's point of view. Thanks to the help of former colleagues who have already retired, it became easier to understand.


About the iF DESIGN AWARD

Since 1954, the iF DESIGN AWARD has been globally recognized for design excellence. The iF Design brand is internationally established as a symbol of outstanding achievements in design. The iF DESIGN AWARD is one of the most important design awards in the world. It recognizes design achievements in all disciplines: product design, packaging, communication and services, architecture, and interior design, as well as professional concepts, user experience (UX), and user interface (UI). All the award-winning works are presented at https://ifdesign.com/en/ 

Ricoh achieves 39th place in Carbon Clean200™ 2025 list, leading the way to a sustainable future

Ricoh achieves 39th place in Carbon Clean200™ 2025 list, leading the way to a sustainable future

Tokyo, March 18th, 2025 – Ricoh today announced that it has been ranked 39th in the Carbon Clean 200™, a list of 200 publicly traded companies around the world that are leading the way to a clean energy future. This marks the seventh consecutive year that Ricoh has been included in the Clean200 since its inception in 2019, moving up ten places from position 49 last year. This recognition reflects a strong commitment to Ricoh's expanding sales of products, solutions, and services that help customers reduce their environmental impact by leveraging technologies such as energy and resource conservation, and power generation services.

The Clean200 list is an annual ranking published annually by Corporate Knights, a Canadian research and media company, in collaboration with As You Sow, a U.S.-based nonprofit that promotes ESG investments. Using the Corporate Knights database, which investigates the proportion of a company's revenue generated by businesses that contribute to the clean economy, the top 200 companies from 35 countries were selected from a pool of 8,359 companies globally in 2025. 32 companies in the IT sector, including Ricoh, earned a spot on the 2025 list.

Ricoh's approach to sustainability is to achieve a sustainable society through the balance of the three P's: prosperity (economic), people (society), and planet (environment). To make this desired partnership a reality, Ricoh has identified seven material issues in two areas: "Solving Social Problems through Business" and "Robust Management Infrastructure", and has set 16 ESG targets to work on solving these issues. Under the policy of aligning ESG with business growth, Ricoh will continue to enhance sustainability efforts.

Related information
Carbon Clean200: Investing in a clean energy future – 2025 Performance Update: https://www.asyousow.org/report-page/2025-clean200-investing-in-a-clean-energy-future
International Women's Day 2025: Ricoh LATAM inspires to accelerate action for gender equality

International Women's Day 2025: Ricoh LATAM inspires to accelerate action for gender equality

Weston, March 13th, 2025 – Ricoh celebrated International Women's Day (IWD) through a series of global and regional events that reinforced its commitment to accelerating action to achieve gender equality, and building an environment where all people, regardless of gender, have equal opportunities to grow and lead. For Ricoh, diversity is a driver of innovation, strengthening teams, decisions, and the company's future. For nearly 90 years, the company has been guided by core values that transcend time and generations: "Love your neighbor, love your country, and love your work."

"Currently, there is a certain perception that gender equality has already been achieved, especially because women have assumed increasingly prominent roles in society, leading companies, governments, and fields such as science and technology (STEM). However, reality shows us that there is still a long way to go. That is why at Ricoh LATAM we reiterate our commitment to accelerate change through programs, initiatives, and daily actions that generate a real and lasting impact," explains Lorna Hernández, Vice President of Human Resources at Ricoh LATAM.

As part of this commitment, Ricoh LATAM held the Ricoh International Women's Day Global Symposium 2025: #AcceleratingAction, an event in Puerto Rico and broadcast virtually that brought together global leaders, both women and men, to share strategies and perspectives that drive meaningful transformation within and outside organizations.

At the event, featured panelists laid out the challenges we still face and explored what we can do, as leaders, to accelerate action and forge equality for women, building a more equitable future together. The event represented a great opportunity to generate dialogue, inspire change and reinforce the purpose of promoting gender equality in the corporate world and beyond.

As a company with a diverse workforce and customers around the world, Ricoh supports the United Nations Sustainable Development Goals (SDGs), including SDG 5, "achieve gender equality and empower all women and girls".

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