Support & Downloads hero image

Support & Downloads

Receive support your way, anytime.

Support & Downloads
Enter your product details to reach the resources you need
Select to find downloads for your equipment
Search for downloads
Your search did not yield any results

Manuales

Controladores

Folletos (Brochures)


Alert: End of support of Windows 7 included on Ricoh products and services

Support & Downloads 1

Maintenance Services

Support & Downloads 2

Discover our offerings and the certified professionals who deliver them.

About Ricoh E-services

Support & Downloads 3

Purchase online, request service, submit meter reads and more.

Knowledge Base

Support & Downloads 4

Find answers to your support questions by searching our online database.

Knowledge Base

Find answers to your questions about Ricoh devices and related third-party products by searching our online database anytime.

Ricoh Knowledge Base

Safety Data Sheets

Search this site by product category and product name to find safety data sheets for North America.

SDS

Remotely monitor and manage your printer fleet in real time with @Remote, a web-based tool that also automates your toner orders and meter reads.

Headquarters

Ricoh Latin America
2700 South Commerce Parkway
Suite 201
Weston, FL 33331,USA
Phone: +1(754)314-35-50
Fax: (954) 745 - 3301
www.ricoh-latinamerica.com
ISO 9001, 14001 y 27001 Certified

Ricoh South America Distribution Center
Ruta 8 - Km 17.500 - Zonamerica Business & Technology Park - Predio 1400
Montevideo, Uruguay 91600
Phone: (+598) 2518 3340
https://www.ricoh-americalatina.com/es-uy
ISO 9001, ISO 14001,ISO 45001,ISO 27001,ISO 28000, OEC

Ricoh National Server Parts Center (NSPC)
1231 Warner Avenuename
Tustin, CA 92780-6451, USA
Phone: (714)259-1310
Fax: (714)566-3561
ISO 27001 Certified

​Argentina

Ricoh Argentina, S.A.
Dr. Nicolás Repetto 3656, piso 7
Teléfono 54-11-4711-8000
Olivos, Buenos Aires
http://www.ricoh.com.ar

Regional Support Center
0800-2665228

​Brazil

Ricoh Brazil, S.A.

Barueri, São Paulo
AVENIDA CECI, 286 - TAMBORE
BARUERI - SP, CEP 06460-120
Telefone: +55 (11) 2575-4400
www.ricoh.com.br

Chile

Ricoh Chile, S.A.
Rosario Norte 532, Of. 1401
Las Condes, Santiago
Teléfono 56-2-2367-7200
800 392 622
www.ricoh.cl

Santiago
Camino a Noviciado #3707
Pudahuel, Santiago
Teléfono 56-2-2367-7200

Concepción
Rengo 94, oficina 41
Concepción
Teléfono 56-41-2733026

Regional Support Center
800 392 622

Colombia

Ricoh Colombia, S.A.
Av Cra 45 #108-27, Torre 2 Piso 18
Centro Empresarial Paralelo 108
Bogotá, D.C. Colombia 111111
Teléfono: +60 1 2421135

ISO 9001, ISO 14001, ISO 27001 Certified
servicio.cliente.rco@ricoh-la.com

Regional Support Center
01 800 012 9757

Costa Rica

Ricoh Costa Rica, S.A.
La Ribera, Belén, Heredia,
Costa Rica, Cityzen, Edificio A, Piso 2
San Jose, Costa Rica
Phone: 506-2210-9300
Fax: 506-2210-9391
www.ricoh.co.cr
ISO 9001, 14001 Y 27001 Certified

Dominican Republic

Ricoh Dominicana, S.A.
Av. Pedro Henriquez Ureña #142
Ens. La Esperilla. Santo Domingo.
Phone: 809-566-2026
Fax: 809-566-2742
www.ricoh.com.do
ISO 9001, 14001 Certified

El Salvador

Ricoh El Salvador, S.A. de C.V.
55 Avenida Sur No. 153
entre Alameda Roosevelt y Avenida Olímpica.
San Salvador, El Salvador.
Phone: 503-2567-3500
Fax: 503-2224-3161
www.ricoh.com.sv
ISO 14001, ISO 9001 Certified
info@ricoh-la.com

Guatemala

Ricoh Guatemala, S.A.

Boulevard Los Próceres, 24-69, Torre 3 Nivel 15, Oficinas 1507,
Edificio del Empresarial Zona Pradera
Zona 10 01010, Guatemala, Guatemala
Phone: +502 2315-2000
Fax: 502-2332-5514
ISO 9001, ISO 14001 Certified
servicioalcliente@ricoh.com.gt

Número de Telefónica:
(502)-2315 2000

Soporte Técnico:
(502) 2315 2001

Número de Fax:
(502)-2315 2002

Mexico

RICOH MEXICANA S.A. DE C.V.

Edificio Corporativo Lomas Cantabria
Cerrada Palomas No. 22, int 301
Col. Reforma Social
C.P. 11650, Ciudad de México
Phone: +52 55 5284 4600 https://www.ricoh-americalatina.com/es-mx

Email comercial: rimexcontacto@ricoh-la.com

Regional Support Center (soporte técnico)

01800-253-0821 Único número de Servicio 24/7 en todo México.

ISO 9001, 14001 y 27001 Certified

Panama

Ricoh Panama, S.A.
Boulevard Costa del este, Edificio Financial Park, Piso #31
Ciudad de Panamá, Panamá
Phone: 507-831-6200
Fax: 507-831-6299
www.ricoh.com.pa
ISO 9001, 14001 Certified
servicioalcliente@ricoh.com.pa
(507) 831-6200 General
+(507) 831-6299 Fax
+(507) 831-6250 Soporte Tecnico

Ricoh del Peru S.A.C.

Ricoh del Peru S.A.C.
Av. Victor Andrés Belaúnde 147,
Torre Real 6 - Of. 402
C.E. Camino Real, San Isidro, Lima - Perú
Phone: (51 1) 716-3600
www.ricoh.pe
marketing.peru@ricoh-la.com

Puerto Rico

Ricoh Puerto Rico, Inc.
1510 F.D. Roosevelt Ave.
Suite 1200
Guaynabo, Puerto Rico 00968
Phone: 787-641-4690
Fax: 787-282-9100
www.ricohpr.com
ISO 9001, 14001 y 27001 Certified

Dirección Postal
PO Box 2110
Carolina, PR 00984-2110

Teléfonos:
tel. (787) 641-4690
fax.(787) 641-8899
1-800-872-2158
1-866-287-3206